129773160537812500_195Over the weekend, China Association of quality, national clients Commission announced the results of satisfaction in banking, bank charges is the most reasonable, leaks and misuse of customers ' personal information is not satisfied with the two major problems
tera gold, mail store
tera power leveling, ICBC, China Construction Bank and the industrial and agricultural Bank of China 5 banks scored below the score. Banking satisfaction of this organization is mainly used for bank personal bankingServices, including business outlet, online banking, bank cards, involving higher domestic business share of 15 banks, namely, the industrial and commercial bank, agricultural Bank, Bank of China, China Construction Bank, and cross-Bank, China Merchants Bank, CITIC and Everbright, and China and the Shanghai Pudong development, GF, peace, Societe Generale, livelihood, mail storage. Results show that users based on practical experience on the banking industry's overall satisfaction score is 77.4, thirdBis Bank score is higher than the score of that sector, mail store, ICBC, China Construction Bank and the industrial and agricultural Bank of China of the 5 banks scored below the score, which ABC scores are bottom. At the same time, to banking services customers actually experience is less than expected. Apart from postal savings bank, customer perceived quality on other banking services all fell short of expectations, and the perception of China massAnd expected gaps of more than 5 minutes. China quality Association pointed out that the survey found, unreasonable bank charges are the customer is not satisfied with the main customers especially for "cross-line transfer or withdrawal fees" and "years, micro-management fees," evaluation of low. Among them, four main lines, Bank and postal savings "cross-line transfer or withdrawal fees" score, China Construction Bank and the industrial and commercial bank of "annual fees, microManagement charges "scoring less than 67 points. In the areas of service
tera gold, business office services "waiting time" lowest points, little dot, wait long hours, poor service, they have queued, set up the businesses slow customer raised the issue of rates are relatively high.
����At the same time, cumbersome is of customers about the business online banking operations mentioned the problem of the high rate. Online statement Gold: gold online reprint of the above content, notThat confirmed that the description for investor use only and does not constitute investment advice. Investor operations accordingly, at your own risk.
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